Privacy Policy

This Privacy Policy does not apply to practices or activities of other companies' or organizations' websites to which we link or that are accessible through our websites. You should carefully review the privacy policies of any other websites or businesses in order to determine how they treat your personal information.

PERSONAL INFORMATION – WHAT IS IT AND HOW DO WE COLLECT IT.

"Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. Under specific laws, Personal Information may include any information relating to a household.

We process Personal Information that you actively submit to us, that we automatically collect through your use of our Site, and that we collect from third-party sources.

We collect Personal Information that you actively submit to us when you make an online purchase, create an account, enroll in any applicable loyalty programs, sign up for Angel After Dark's Alerts & Info Service program under our SMS Terms & Conditions, contact customer service, submit a refund or warranty request, submit an inquiry, provide feedback, live chat, or otherwise interact with us directly. You will know when we collect your Personal Information because we will directly ask you for the information. We will require certain Personal Information for you to use our Services or for us to be able to contact you. There may also be circumstances where providing Personal Information is optional and does not impact your access to the Site.

AGGREGATE SITE USAGE INFORMATION. We collect and store information about the pages viewed by all of our website visitors. We then use this data in aggregate form to identify overall visitor behavior patterns. Our goal is to improve our site by making it more responsive to the needs and preferences of our users. Our web servers automatically collect information about each visitor who requests angelafterdark.com web pages, including your computer's internet protocol (IP) address. From time to time, we may provide portions of this aggregate site behavior with advertisers, sponsors, and other companies with which we do business ("Affiliates" or "Business Partners") so they too can improve functionality and offer services and materials that users want.

ONLINE ORDER INFORMATION. If you choose to purchase products from the Site, we require certain information to fulfill your order. During the order process, we request your email address so that we can send you a confirmation email acknowledging receipt of your order. This confirmation email will include your name, shipping address, Angel After Dark membership number (if applicable), a list of items purchased, an order reference number, confirmation of your selected shipping method, and the total amount of items requested. Please note that this confirmation email does not contain your credit card number.

CLICK-STREAM DATA (AND COOKIE TECHNOLOGY). In order to register on or purchase products from the AngelAfterDark.com website, your browser must be set to accept "cookies". A cookie is a small piece of data stored in a text file or folder on your computer's hard drive that helps us recognize you when you visit our Site. We use cookies to help us remember important details such as the profile information you provide about yourself, your specified areas of interest on our Site, the items you have placed in your shopping basket, and the pages you visit while shopping. The only personal information contained in our AngelAfterDark.com cookies is information that you voluntarily supply. Our cookies cannot access or read data from other parts of your computer. For more technical information about how cookies work, you can visit http://www.cookiecentral.com. As mentioned above, you must enable cookies on your browser for AngelAfterDark.com to function correctly. If you are concerned about information contained in our cookies, you may delete the files at the end of each browser session. Please refer to your browser's help file for instructions on managing cookies. Click-stream data refers to the page-by-page paths you take as you browse through our website. Using cookies, we track and store this information to help customize your shopping experience. We may use click-stream data in aggregate to improve services for groups of shoppers who behave similarly, and we may also use it on an individual basis to enhance your specific shopping experience.

HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to operate our Site, facilitate order fulfillment, educate our users, promote our products, fulfill our contractual obligations with customers, analyze the use of the Site to improve our content, service offerings, and products, and carry out administrative and other business functions. We process Personal Information for various business purposes, including handling payments, conducting sales and marketing activities, recruiting employees, providing employee training, performing data analysis, monitoring security, conducting audits and research, complying with applicable laws, exercising legal rights, and fulfilling tax and other regulatory obligations.

MOBILE PHONE NUMBERS

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All categories mentioned above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SHARING OF PERSONAL INFORMATION

We Do Not Sell Personal Information to third parties. We provide Personal Information collected from customers under strict restrictions to our customer service and our payment processor. Our payment processor and other related service providers are restricted from making use of customer information outside of providing services to us.

We may share your Personal Information in the following circumstances:

Service Providers. We share Personal Information collected from customers only in limited circumstances to perform tasks on our behalf in support of the Site. The types of service providers to whom we entrust Personal Information include our payment processors, customer service providers (as applicable), automated marketing platforms that facilitate newsletters and other email announcements, website hosting services, and distribution service providers for the delivery of purchased products. All onward transfers of Personal Information to third-party service providers will be made in accordance with applicable data protection laws. These service providers are authorized to use your information only as necessary to perform the services requested.

Affiliates or Business Partners. To process your order, we may share your name, street address, email address, phone number, and credit card information with our Affiliates or Business Partners. We limit the information shared to only what is necessary to complete your transaction. If you have opted in to receive offers, discounts, or promotions, your Personal Information may also be shared for marketing purposes. Future communications about offers may come from us or directly from our Affiliates or Business Partners. Additionally, with your consent, we may share certain demographic, geographic, preference, or other personally identifiable information to help tailor offers more relevant to you. We will not share this information unless you have expressly authorized us to do so.

With Your Consent. We may share your information with third parties if you provide affirmative consent. For example, with your permission, we may display your testimonial along with your name on our Site, social media platforms, or other websites. If you wish to update or remove your testimonial, please contact us using the information provided at the top of this policy.

Anonymized Data. We may share information that has been anonymized for aggregate use, in accordance with applicable laws and regulations.

Transfer or Assignment in Connection with Business Transfers or Bankruptcy. In the event of a business transition, such as a merger, acquisition, reorganization, bankruptcy, or sale of assets, any information we control may be transferred as part of that transaction. We may provide notice of such a transition via a prominent notice on our websites. Unless otherwise ordered by a court or agreed by you, the use and disclosure of transferred information will remain subject to this Privacy Policy. However, any information collected after the transfer may be governed by a new privacy policy adopted by the successor entity in compliance with applicable laws.

Response to Subpoenas or Court Orders; Protection of Our Rights; Safety. We may disclose Personal Information to third parties as required or permitted by law, regulation, legal process, or other legal requirements. We may also disclose information when we believe it is necessary to respond to emergencies, protect our rights, ensure your safety or the safety of others, investigate fraud, comply with judicial proceedings, subpoenas, court orders, or government requests, including national security or law enforcement requirements, or to enforce our agreements, policies, and terms of use.

RETENTION OF PERSONAL INFORMATION

Angel After Dark LLC retains Personal Information for as long as necessary to fulfill the purposes described above and as required by law or legal obligations. Once retention is no longer needed, Personal Information is securely deleted or anonymized.

We retain your account information while your account is active. After account termination or deactivation, we delete your account as part of our standard process. However, we may retain your order history and financial transaction data to meet tax, regulatory, refund, and warranty obligations.

Personal Information used to make decisions affecting you, such as information from job applicants, will be retained for at least one year after the decision is made.

We also maintain certain information within our internal systems for backup, archival, and auditing purposes. Our retention policies are regularly reviewed and audited to ensure compliance with data protection laws and other regulatory requirements.

PROTECTION OF PERSONAL INFORMATION

Angel After Dark LLC protects the Personal Information in its custody or control by implementing reasonable security measures against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. We maintain both technical and organizational safeguards and require third-party service providers to do the same when assisting in delivering our Site and services.

We regularly evaluate and update our security technologies and methods. When registering for secure areas of our Site, you will be asked to create a username and password. We recommend keeping your password confidential and will never request it through unsolicited calls or emails. Always sign out and close your browser when finished to prevent unauthorized access to your information.

Despite our best efforts, no method of online transmission or storage is completely secure. Information transmitted through email or wireless communication may be vulnerable to interception. Always use caution when sharing personal information online, especially in public forums, and verify the identity of anyone requesting sensitive information. Educate children about safe internet practices and monitor their online activities. Taking these precautions will help enhance the protection of your Personal Information when using the Internet.

CALIFORNIA PRIVACY RIGHTS.

If you are a California consumer, you have certain rights regarding the collection, use, transfer, and processing of your Personal Information under the California Consumer Privacy Act (CCPA). We may limit these rights as permitted by law, such as when your identity cannot be verified or when fulfilling your request would adversely affect the rights and freedoms of others. To exercise your rights, please contact us using the information provided below. Only you or an authorized agent registered with the California Secretary of State may submit a verifiable consumer request related to your Personal Information.

Collection of Personal Information

When California consumers access the Site, use our services, purchase products, or contact us, we collect certain categories of Personal Information, including:

Identifiers (such as name, alias, mailing address, email, and phone number)

Financial Information (such as credit card details)

Commercial Information (such as purchase history and transaction records)

Internet or Electronic Network Activity (such as browsing history, IP address, device ID, cookies, and interactions with our website)

We collect this information directly from you or through your interactions with our Site. We use it to process transactions, provide requested products and services, send offers and promotions, improve our Site and operations, detect and prevent fraud, and comply with legal obligations.

Personal Information may be shared with trusted parties such as affiliates, service providers, payment processors, IT vendors, and law enforcement when necessary.

Individual Rights

Right to Know About Personal Information Collected, Disclosed, or Sold

You have the right to request that Angel After Dark LLC disclose the Personal Information we collect, use, and disclose about you to third parties. There are two types of Right to Know requests you may submit:

• Right to Know (Abbreviated Request): You will receive information about the categories of Personal Information collected, the categories of sources from which that information was collected, the business or commercial purposes for collecting or disclosing the information, the categories of third parties to whom we disclosed Personal Information, and the purposes for those disclosures.
• Right to Know (Specific Pieces of Information Request): You will receive specific pieces of Personal Information we have collected about you.

Angel After Dark LLC does not sell any Personal Information of California consumers. Information provided in response to your request will be free of charge unless we determine that the request is manifestly unfounded or excessive. You may submit a Right to Know request up to twice within a 12-month period.

Right of Deletion

You have the right to request that Angel After Dark LLC and its service providers delete any Personal Information about yourself that Angel After Dark LLC has collected from you upon receipt of a verifiable request. This right is subject to exceptions.

Submitting Requests

You can submit your request by calling us at 323-272-6605. You may also submit a request through a webform available by emailing us at Service@AngelAfterDark.com.

Verifying Requests

Angel After Dark LLC provides California consumers with the ability to submit requests through our website, by phone, or by email. We must verify that the person making the request is the California consumer to whom the request relates. To verify your identity, we may ask for up to three pieces of Personal Information to match against our records. We cannot respond to your request or provide Personal Information if we are unable to verify your identity.

Making a verifiable consumer request does not require you to create an account with us. We will use the Personal Information provided in your request solely to verify your identity and will delete that information once the verification process is complete. Angel After Dark LLC reserves the right to take additional steps to verify a consumer's identity if we have reason to believe a request may be fraudulent.

Authorized Agent

You may designate a person registered with the California Secretary of State to act on your behalf in submitting requests regarding your Personal Information ("Authorized Agent"). If you choose to use an Authorized Agent, Angel After Dark LLC requires that you provide the Authorized Agent with written permission to act on your behalf and that you verify your own identity directly with us.

Failure to provide both written authorization and identity verification may result in Angel After Dark LLC denying the request.

Right to Equal Service

Angel After Dark LLC will not discriminate against you for exercising any of your privacy rights. This includes not denying goods or services, not charging different prices or rates (including through discounts or penalties), and not providing a different level or quality of goods or services based on your exercise of your rights.

EUROPEAN UNION USERS.

This section of our Privacy Policy provides required information to individuals located in the European Union (EU), a European Economic Area (EEA) member state, the United Kingdom (UK), or Switzerland. Before Angel After Dark LLC collects any "Personal Data" (as defined under the General Data Protection Regulation, or GDPR) from you, you are entitled to the information outlined in this section.

Purposes and Legal Bases for Processing Personal Data

Angel After Dark LLC processes your "Personal Data" under lawful bases permitted by the General Data Protection Regulation (GDPR). We typically collect and process Personal Data because it is necessary to perform a contract with you, or because we have legitimate interests, such as:

• Providing the products and services you request, view, or purchase;
• Communicating with you regarding your account or transactions; and
• Operating, optimizing, and improving our sites, applications, products, services, and operations.

Where required, we will seek your prior consent before processing Personal Data.

Rights of Users Located in the EU

If you are located in the EU, EEA, UK, or Switzerland, you have the following rights regarding your Personal Data:

Right to Access: Request copies of the Personal Data we hold about you.

Right to Rectification: Request correction of inaccurate or incomplete information.

Right to Erasure: Request deletion of your Personal Data when it is no longer needed or if required by law.

Right to Restrict Processing: Request that we limit processing if the accuracy of your data is contested or if it is no longer needed.

Right to Data Portability: Request that your Personal Data be transferred to another organization or provided to you.

Right to Lodge a Complaint: File a complaint with your local data protection authority if you believe your rights under GDPR have been violated. A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Right to Withdraw Consent: If we process your Personal Data based on your consent, you may withdraw it at any time by contacting us at 323-272-6605.

We may require verification of your identity before responding to your requests. If we deny your request, we will explain the reason.

Right to Object to Processing

You have the right to object to the processing of your Personal Data when it is based on our legitimate interests. If you object, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests or for the establishment, exercise, or defense of legal claims. You may object by contacting us at 323-272-6605.

Cross-Border Transfers of Personal Data

Personal Data provided while in the EU, EEA, UK, or Switzerland may be transferred to and processed in the United States. Such transfers are made based on your consent, the performance of a contract, or our legitimate interest. U.S. laws may offer less protection than those in your location, but we take appropriate measures to safeguard your data.

Retention of Your Personal Data

We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected. We may retain data longer where required by law, to protect against fraud, enforce our rights, or meet regulatory requirements.

YOUR RIGHTS TO ACCESS YOUR PERSONAL INFORMATION.

You have the right to access the Personal Information that Angel After Dark LLC has collected about you through this Site. You may also request that we correct or delete any such information. To submit a request, you can email us at Service@AngelAfterDark.com with "REMOVE FROM ALL MARKETING" in the subject line, call us at 323-272-6605, or send your request by mail to Angel After Dark LLC, 5042 Wilshire Blvd, Ste 176, Los Angeles, CA 90036.

Please include your name, address, membership number (if applicable), and phone number in your request. For security purposes, we may require that the request be sent from the email address or billing address associated with your account to verify its authenticity.

PERSONAL INFORMATION OF MINORS.

Our Terms and Conditions state that users must be at least 18 years old to access our Site. We do not knowingly collect or process Personal Information from individuals under the age of 13. If you are a parent or guardian and believe that your child has directly disclosed Personal Information to us, please contact us using one of the methods listed at the end of this Privacy Policy so we can promptly delete the child's information.

CHANGES TO THIS PRIVACY POLICY.

Angel After Dark LLC reserves the right to update this Privacy Policy at any time to reflect changes in the law, our data collection and usage practices, the features of our Site, or advances in technology. Please review this page periodically for updates. Your continued use of the Site following the posting of changes to this Privacy Policy constitutes your acceptance of those changes.

CONTACT US

If you have any questions, comments, or concerns regarding our Privacy Policy or practices, please contact us by phone at 323-272-6605 or by email at Service@AngelAfterDark.com.